Set up automatic emails for submissions and approvals
Turn on and edit the emails sent when someone submits a form, verifies their email, or is approved or rejected.
Each form can send its own automatic emails to the person who submitted it. There are four, each triggered by a different event:
- Customer account submit — sent when someone submits a form that has an email field.
- Customer account verification — sent after they confirm the email address from the submit email.
- Customer account approval — sent when you approve their submission or application.
- Customer account reject — sent when you reject it.
Turn on and edit an automatic email
- Open the form and click the Notifications tab.

- Under Email templates → Customers, click the email you want to edit.

- Set the sender email, sender name and subject.

- Click any element in the email template to change its content, style and properties in the right-hand panel.

- Personalise the email with the submitted data: click a Liquid variable tag below the editor to copy it, then paste it into the content.

- Click the eye icon to preview the email on desktop, tablet and mobile, and click Send proof to email yourself a copy.

- Tick Enabled and click Save.